Terms of service

1. Introduction

QuanData AI (“QuanData AI”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information.

This Privacy & Cookie Policy explains how we collect, use, store, process, protect, and transfer personal information when you visit our website, request information, schedule consultations, participate in demonstrations, use our products and services, interact with our AI-powered solutions, communicate with us, or otherwise engage with QuanData AI.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy & Cookie Policy.

2. Who We Are

QuanData AI is an artificial intelligence and business automation company specializing in:

• Agentic AI Systems

• Operations AI

• AI Workforce Solutions

• AI Employees

• Custom AI Agents

• Enterprise Process Automation

• Predictive Analytics

• Data Intelligence Platforms

• AI Consulting, Deployment, and Integration Services

QuanData AI provides artificial intelligence solutions designed to automate operations, optimize workflows, improve decision-making, and increase organizational efficiency.

We operate internationally and process personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.

Age Restriction: If you are under the age of 16, please do not use our Services or provide personal information to us. QuanData AI does not knowingly collect personal information from individuals under the age of 16.

3. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name

• Email address

• Telephone number

• Job title

• Company name

• Country and location information

Business Information

• Business requirements and objectives

• Information submitted through contact forms

• Information shared during meetings, consultations, demonstrations, workshops, and projects

• Information necessary for the delivery of services and solutions

Technical Information

• IP address

• Browser type and version

• Device information

• Operating system information

• Website usage data

• Session information

• Diagnostic and performance data

Marketing and Communication Information

• Event registrations

• Webinar registrations

• Communication preferences

• Correspondence and interactions with QuanData AI

AI Service Information When using QuanData AI products and services, we may process:

• User inputs submitted to AI systems

• Workflow and operational information provided by clients

• System-generated outputs

• Service usage information

• Performance and operational metrics

• Technical logs and troubleshooting information

Feedback Information

• Customer satisfaction responses

• Product and service feedback

• Suggestions, recommendations, and comments voluntarily provided to us

4. How We Collect Information

We collect information through:

• Contact forms on our website

• Requests for consultations and demonstrations

• Direct communications by email, phone, video conference, or messaging platforms

• Event registrations and participation

• Business partnerships and referrals

• Service agreements and project engagements

• Automated technologies such as cookies and analytics tools

• Publicly available professional information

5. How We Use Your Information

We process personal information based on one or more of the following legal grounds:

• Contractual Necessity: To provide requested services, consultations, projects, support, and business engagements.

• Consent: Where required by law, we obtain your consent before processing specific categories of information. Consent may be withdrawn at any time.

• Legitimate Interests: To improve our services, enhance security, conduct business operations, develop new solutions, communicate with clients, and support business growth.

• Legal Obligations: To comply with applicable laws, regulations, governmental requests, and legal requirements.

Specific Uses: We may use your information to:

• Deliver and maintain our products and services

• Provide AI-powered solutions and automation systems

• Respond to inquiries and support requests

• Schedule and conduct consultations and demonstrations

• Deploy, configure, and manage AI Agents

• Design and implement automation workflows

• Deliver proof-of-concepts (POCs), pilot projects, and production deployments

• Monitor performance, reliability, and operational effectiveness of services

• Improve website functionality and user experience

• Conduct research, analytics, and product development

• Recruit and evaluate employment candidates

• Prevent fraud, abuse, and unauthorized access

• Comply with legal and regulatory obligations

6. AI Data Processing

QuanData AI develops, deploys, and manages artificial intelligence systems, AI Agents, and business automation solutions. Depending on the nature of the engagement, QuanData AI may act as either:

1. A Data Controller, when processing information for its own legitimate business purposes; or

2. A Data Processor, when processing information on behalf of clients under contractual agreements.

AI Model Training Policy: Client information processed within AI solutions remains under the ownership and control of the respective client. Unless explicitly authorized in writing, QuanData AI does not use confidential client information, proprietary business information, customer databases, internal documents, operational records, or similar data for training public artificial intelligence models.

QuanData AI implements appropriate technical and organizational measures to protect information processed through AI systems, automation platforms, and business workflows.

7. How We Share Information

We may share information with:

• Authorized QuanData AI personnel

• Service providers supporting business operations

• Cloud hosting and infrastructure providers

• Artificial intelligence infrastructure providers required to deliver services

• Professional advisors, auditors, accountants, and legal consultants

• Business partners involved in delivering agreed services

• Regulatory authorities and governmental agencies where required by law

• Parties involved in mergers, acquisitions, investments, financing transactions, or corporate restructuring

All third-party providers receiving information are subject to contractual confidentiality, security, and data protection obligations.

Note: QuanData AI does not sell personal information to third parties.

8. International Data Transfers

As an international business, QuanData AI may transfer information across different countries and jurisdictions. Where required by applicable law, appropriate safeguards are implemented to ensure that personal information remains protected during international transfers.

9. Data Retention

QuanData AI retains personal information only for as long as necessary to:

• Fulfill the purposes described in this Policy

• Deliver services and contractual obligations

• Comply with legal and regulatory requirements

• Resolve disputes

• Enforce agreements and policies

When information is no longer required, it will be securely deleted, anonymized, or destroyed in accordance with applicable laws and business requirements.

10. Information Security

QuanData AI maintains administrative, technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Security measures may include:

• Encryption in transit and at rest where applicable

• Role-based access controls

• Multi-factor authentication

• Audit logging and monitoring

• Infrastructure security controls

• Secure cloud environments

• Regular security reviews and assessments

• Employee confidentiality obligations and security awareness training

While we implement reasonable safeguards, no method of transmission or storage can be guaranteed to be completely secure.

11. Cookies and Similar Technologies

QuanData AI uses cookies and similar technologies to improve website functionality, analyze website usage, enhance user experience, and maintain security.

• Strictly Necessary Cookies: These cookies are essential for website functionality and security.

• Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website and enable us to improve performance and usability.

• Functional Cookies: These cookies enable enhanced functionality, personalization, and user preferences.

You may control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

12. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate or incomplete information

• Request deletion of personal information

• Restrict processing of personal information

• Object to certain processing activities

• Withdraw consent where consent is the legal basis for processing

• Request data portability

• Lodge a complaint with a competent supervisory authority

QuanData AI will respond to valid requests within the timeframes required by applicable law.

13. Third-Party Technologies and Integrations

QuanData AI services may integrate with third-party technologies, artificial intelligence platforms, cloud infrastructure providers, communication systems, customer relationship management platforms, analytics tools, and other business software necessary to deliver services.

All integrations are selected based on operational, security, compliance, and business requirements. Third-party providers maintain their own privacy practices, and users are encouraged to review the privacy policies of any third-party services they choose to use.

14. Contact Information

Privacy Requests

• Email: privacy@quandata.ai

General Inquiries

• Email: info@quandata.ai

Business and Partnership Inquiries

• Email: partnerships@quandata.ai

QuanData AI may take reasonable steps to verify identity before processing privacy-related requests. If you believe your privacy rights have been violated, you may also contact the relevant data protection authority in your jurisdiction.

15. Updates to This Privacy & Cookie Policy

QuanData AI may update this Privacy & Cookie Policy from time to time to reflect legal, regulatory, operational, technological, or business changes.

The latest version will always be available on the QuanData AI website and will indicate the effective date at the top of this document. Continued use of our website or services following publication of an updated Policy constitutes acceptance of the revised version.